We are committed to protecting your privacy because we base our business on the trust you place in us. The information we collect is gathered to ensure secure ordering and to provide a more personalized shopping experience. You can help us ensure your privacy by not sharing your account user name or password with anyone.
How much information must I share?
The amount of information we collect depends on you. We only collect the information needed for secure ordering and customizing your shopping experience. Your basic account information can be updated by you at any time.
Is my information shared with 3rd parties?
We understand that consumers have increasing concerns about protecting their privacy on the internet. Our policy is that personally identifiable information will not be sold or otherwise made available to third parties, unless such disclosure is required by law or specifically authorized by the user. We do keep the information you provide on file to make your reordering experience easier. No one but us has access to it.
What about e-mail?
When you purchase online from us we may contact you by e-mail to confirm your order, or to update you on its status. We, as a company, do not send unsolicited e-mail. If someone has signed you up without your permission, forward it to info@ViviLuxUSA.com and we will happily unsubscribe you. We may occasionally email you with information about new products or sales. You always have the option to Opt-Out of future emails/
How do you protect my information?
We stay on the leading edge of today’s technology regarding protection of your personal information. We employ powerful 128-bit encryption technology and Transport Security Layer (TLS) in all areas where your personal identity is required. All transaction information is processed under encrypted channels. To be sure you have the most protection available, be sure to download the latest version of any browsers you use, on all your devices. In addition, access to your personal information is restricted within our company to provide maximum security.
What about cookies?
How can I give you feedback or contact you?
Send us feedback via our contact form or call us at 1-727-669-7700. Feedback given in this manner becomes our property and may be used for promotional purposes. If we use your email, your name and contact information will not be displayed